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Knowledgebase Article 995

When I do menu Setup | Client Setup Options, I get the error message below. All the other computers on our network don't have this problem only my computer does. I am connecting in file-server mode. My computer is Windows 2000 server and so is the computer hosting the PR-Tracker database.

Error 9038: Error returned from server.
Error 5: Invalid procedure call or argument prtrack
PR-Tracker 5.10.0137
frmClientSetupOptions:Form_Load frmClientSetupOptions:ReadClientSetupOptions Interface:DatabaseFileExists prtracker


This error can happen if you have configured PRTRACK.DLL to run under Component Services on the computer that runs PR-Tracker as a client. PRTRACK.DLL is only supposed to be configured in Component Services on the computer acting as the PR-Tracker server. To fix the problem to these steps:

1) Close PR-Tracker.
2) Remove PRTRACK.DLL from Component Services on the your computer.
3) Re-register PRTRACK.DLL (if you don't re-register you will get error 429).

This misconfiguration probably happened because you moved the database from your server one computer to the other server.
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