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Knowledgebase Article 97
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QUESTION:

PR-Tracker can't install DAO350.DLL.

This condition applies to versions 4.x only. PR-Tracker 5.x does not use DAO.

ANSWER:

This problem hasn't been fully researched but we believe it is caused by the Microsoft Office startup program. To work around it end the OSA.EXE process from the Windows Task Manager before running PR-Tracker setup.

Installing PR-Tracker while OSA.EXE is running may result in run-time error 429 or run-time error 50003.
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