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Knowledgebase Article 948
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PROBLEM:

When I start PR-Tracker I get the following error message.

Error -2147220999: Method '~' of object '~' failed

PR-Tracker 5.00.0069
PRBASE:OpenProjectDb ProjectDB:AdoOpenMdb ADODB.Connection

ANSWER:

This error indacated that you have a corrupt MDAC (Microsoft Data Access Components) installation on your computer. Many computer programs, including PR-Tracker require MDAC in order to run properly. PR-Tracker requires that MDAC 2.5 or above in order to run. PR-Tracker installs MDAC 2.5 (with no service pack) if and only if MDAC 2.5 or higher has not already been installed on the computer..

MDAC can be corrupted in many ways but it usually occurs when an application program doesn't install MDAC properly. This particular case of corruption has been reported by several people who use IBM Client Access. We have verified that PR-Tracker works properly on a computer, but then after IBM Client Access gets installed, PR-Tracker no longer works.

For information about how to repair your MDAC installation see http://support.microsoft.com/default.aspx?scid=kb
http://www.microsoft.com/downloads/details.aspx?FamilyID=8f0a8df6-4a21-4b43-bf53-14332ef092c9&DisplayLang=en
Contact PR-Tracker Technical Support if you need further assistance.

Lastly, one user has reported that installing MDAC 2.7 SP1 fixes the problem.
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