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Knowledgebase Article 91
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QUESTION:

Our programming staff will work on more than one project at a time. Is there a way for a user to enter a query and have is search all projects? I'm looking for a way to get a list of any or all open items for a
particular user (tester or programmer) from all projects.

ANSWER:

Applies to 4.20 to 4.xx

PR-Tracker only performs query on one project at a time. If a user wants to see their assignment on all projects they will need to open each project and check it. Note that the PR-Tracker toolbar contains a button to find "Problems waiting for my attention". This way a user can find the problems assigned to them with one button click.

Another way for users to be notified about problems they need to work on is through the PR-Tracker email notification feature. If you haven't activated email notification on yet, we recommend that you follow the instructions in PR-Tracker online help to activate it.
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