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Knowledgebase Article 89
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QUESTION:

I dowloaded the latest PR-tracker version for the Web. I am now able to connect to the database via a web-client but when I try to do something I receive errors. I am opening the demo database on a Web Client. System starts ok. Then I add a new record (Edit -->new) and receive the following message:

Error 50003: Unexpected error.
PR-Tracker Web Client 4.30.0134
frmProbList:mnuNewClick frmProbList:AddChild prwebcli

ANSWER:

Error 50003 usually means that a component used by a program is not installed or not registered on your machine.

This error may be caused by an invalid SETUP.LST file in the setup files for PR-Tracker 4.30 or PR-Tracker Web Client 4.30.
This error is present in setup files downloaded before August 29, 2000. Download new setup files from http://www.prtracker.com/download.html
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