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Knowledgebase Article 790
I'm trying to use problemreport.asp to create problems in the database. I get the following error:

'An error occured while saving the problem report to the database.
Error 5: Invalid procedure call or argument clsPRtrackerDbFiles:SaveProblemReport PRFILE:ReadAnyPrFile PRFILE:ReadPrFileXML ProblemReport:ImportXml prfile:ParseXMLLine prtrack 5.10.0048 '

The knowledge base refers to a similar error message but the resolutions listed don't seem to apply for me


Please check the format of all the fields written in XML code in function BuildPRData.
Make sure that the format for each field should be like this <fieldName> ..... </fieldName>.
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