mid.gif (2241 bytes)
FormMenuStart.gif (2069 bytes) FormMenuEnd.gif (441 bytes)
Knowledgebase Article 500
FormHorizontalLine.gif
QUESTION:

I have just finished rebuilding my computer and was unable to install PR-Tracker.

During installation, I received the following error:

setuppr.exe - Ordinal Not Found
The ordinal 6663 could not be located in the dynamic link library MFC42.DLL

On clearing that error, the following message was displayed:

PR-Tracker Setup
An error occurred while registering the file C:\WINNT\system32\CRAXDRT.DLL

I clicked ignore, then the following error was displayed:
The ordinal 6467 could not be located in the dynamic link library MFC42.DLL

What can I do to succesfully install PR-Tracker

ANSWER:

This error happens when MFC42.DLL is in use during setup and the version of MFC42.DLL is older than the one needed to register CRAXDRT.DLL. To work around the problem, click Ignore when you receive the above error messages. After setup is finished, reboot your computer. The new version of MFC42.DLL should be installed during reboot. Then run setup again. The error should go away.

As an alternative to running setup again, you can register CRAXDRT.DLL manually using RegDrop.exe which is located in the prtrackerdb\netsetup folder.

Keyword: ordinal 6663, ordinal 6467, Ordinal Not Found

A similar error may occur while registering NTSVC.OCX
CornerLeft.gif (244 bytes) CornerRight.gif (244 bytes)

 

endln.gif (223 bytes)
Nine tips for effective bug tracking | Home | Site Map | Search Knowledgebase