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Knowledgebase Article 498
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QUESTION:

Why email notifier doesn't send any mail even though it is still running?

ANSWER:
When Email notifier is installed as a service and Outlook 2000 with Security Update or Outlook XP is installed, you need to modify the Security Setting in order for Email Notifier to work correctly.

Please read the following article provided by Microsoft to modify the security setting
http://support.microsoft.com/support/kb/articles/Q290/4/99.ASP

The following version of Outlook contains Security Update:
Outlook 98 version 8.5.7806 or later
Outlook 2000 version 9.0.0.4201 or later
Outlook 2002 all versions(10.0.x.x)
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