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Knowledgebase Article 482
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Name: Bas
Company Name: CBIS BV
Country: Netherlands
Telephone: unlisted
Email: bsc@cbis.nl
Product: PR-Tracker
Version: 4.050.242
OS: Windows NT Workstation 4.0

Description:
The PR-tracker web-server program is running on a webserver that is outside our company network. Our company network is connected to the internet through a proxy-server.

The webclient can't connect to the web-server in this setup. Is there a way to connect the webclient to the server through a proxy-server?
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16-Oct-2001 Investigated by Randy Stimpson


It may be the proxy-server that is causing the problem. To test theory, try connecting to our server using the settings in webpage
http://www.prtracker.com/PR-TrackerWebClientDemo.html
Let me know what happens.

To test the connection to your remote web-server, enter the URL for the prtracker.asp you are using to connect. You should get the message "Connected". You may or may not be prompted for a password (depending on how your server is setup). If any other dialog besides the password prompt pop-up when you try and connect to prtracker.asp with IE tell me what they are. They could be causing the problem.

Let me know what happens.
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Resolved by Randy Stimpson at 16-Oct-2001 7:58

Connecting to your demo server does work, .... im guessing there's something
wrong with the webserver. Gonna check that first.

Bas
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Reply
One more suggestion ...

If you suceed in connecting to prtracker.asp, you can use test.asp to test the server configuration. Test.asp is in the same directory with prtracker.asp.
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