mid.gif (2241 bytes)
FormMenuStart.gif (2069 bytes) FormMenuEnd.gif (441 bytes)
Knowledgebase Article 187

In your documentation it indicates that the Investigate step in the workflow is optional but I can't seem to make it that way...can you let me know how?


The Investigation step is optional. However, that doesn't mean that you can remove the Investigator field from the problem report form. It means that you can Resolve a problem report without Investigating it. Thus you skip the Investigation step.
CornerLeft.gif (244 bytes) CornerRight.gif (244 bytes)


endln.gif (223 bytes)
Nine tips for effective bug tracking | Home | Site Map | Search Knowledgebase