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Knowledgebase Article 1646
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PROBLEM

I have been trying to uninstall and reinstall PR-Tracker 6.0 and I am at a point where I am stuck. PR-Tracker didnít get uninstalled all the way so I canít reinstall. It appears that the PR-Tracker Server Service did not uninstall all the way. I ran the Windows Installer Cleanup Utility and it didnít help. I have also tried using SC DELETE to delete the service but when I do I get the error message below.

Error 1060: The specified service does not exist as an installed service


SOLUTION

Make sure that you have rebooted your computer after running the Windows Installer Cleanup Utility. If that doesnít remove the service you will have to do it manually by deleting some registry entries. Windows services are registered under the following registry key.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services

Search for the subkey with the name of the service you want to delete and delete that subkey.
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