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Knowledgebase Article 1590
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QUESTION:

Error 1001: Access to the path 'C:\Program Files\PR-Tracker 6.0\Prtracker.Server.Service.InstallState' is denied
Error 1001: Could not find file 'C:\Program Files\PR-Tracker 6.0\Prtracker.Server.Service.InstallState'
Error 1001: Access to the path 'C:\Program Files\PR-Tracker 6.0\Prtracker.EmailService.InstallState' is denied
Error 1001: Could not find file 'C:\Program Files\PR-Tracker 6.0\Prtracker.EmailService.Service.InstallState'


ANSWER:

These errors occur when someone tries to install PR-Tracker on Windows Vista or 2008 by double-clicking the Setup.msi file. Run Setup.exe instead.
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