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Knowledgebase Article 1562
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QUESTION:

When trying to connect PR-Tracker as a web client I get this error message:

PR-Tracker can't connect to the server

System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it.


ANSWER:

This connection problem can occur when the PR-Tracker Server Service is not running on the PR-Tracker server. To fix the problem open the Services applet on the computer hosting the PR-Tracker database and start the PR-Tracker Server Service.

Also check the Prtracker.Server.Service.log file for any errors.
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