mid.gif (2241 bytes)
FormMenuStart.gif (2069 bytes) FormMenuEnd.gif (441 bytes)
Knowledgebase Article 1305
FormHorizontalLine.gif
QUESTION:
I try to run client-server mode with Windows XP Pro machines in a workgroup. When trying to connect, I receive an error:
Error 70: Permission Denied

ANSWER:
This error message is caused by one of the following reasons:
* The Client User Does Not Have Sufficient Permissions
If the client user does not have the correct permissions, access to the PR-Tracker Server can be denied. Use the following steps in order to ensure your client has valid privileges:
On the server machine run DCOMCNFG (Dcomcnfg.exe).
Select the Default Security tab.
In the Default Access Permissions section press the Edit Default button.
Ensure that the client has access permissions.
Alternatively (recommended):
On the server machine run DCOMCNFG (Dcomcnfg.exe).
Select the Default Properties tab.
Select Default Authentication Level as “None”
This option means that no restrictions on who can access PR-Tracker component.
*Attempting to Access LM Server Across Non-Trusted Domains
If your PR-Tracker Server resides in one NT domain, and your client logs on to a second NT domain that is not "trusted" by the first, you will receive the above error when attempting to access the PR-Tracker Server.
Make sure that these domains are "trusted" by the domain in which the PR-Tracker Server machine resides.
If you have a pier-to-pier network (not managed by a domain controller) you can not grant access to all domain users. Instead you could grant access to everyone or to a spcific named users such as prtracker user.
* DCOM is Disabled on the Server
On the Server machine you must ensure DCOM is enabled in order for a remote application to get access to the LM Server. Use the following steps to perform this task:
Run DCOMCNFG (Dcomcnfg.exe).
Select the Default Properties tab.
Check the Enable Distributed COM on This Computer check box.
You must reboot the machine to enforce the new settings.
CornerLeft.gif (244 bytes) CornerRight.gif (244 bytes)

 

endln.gif (223 bytes)
Nine tips for effective bug tracking | Home | Site Map | Search Knowledgebase