mid.gif (2241 bytes)
FormMenuStart.gif (2069 bytes) FormMenuEnd.gif (441 bytes)
Knowledgebase Article 121
FormHorizontalLine.gif
QUESTION:

I have a question about e-mail notification at PR-Tracker 4.30. When I have installed email notification on PR-Tracker at NT server, do I have to install any email server tools on this NT server if I want to use email notification? Or it can use the default mail server at Outlook Express.

ANSWER:

No, you do not need to install any email server tools. The PR-Tracker Email Notifier will use the server specified by your email program or profile.

Since the Email Notifier doesn't run as a service, it needs to run on a workstation where someone is logged on. Usually no one is logged on to a server so I recommend relocating the email notifier.

The email notifier uses MAPI components already installed on your system. When you do menu Setup | Email Notification, you should see at least one item listed in the Email Profile if MAPI is setup on your system. Also I don't think Outlook Express uses MAPI. You could use Outlook instead.
CornerLeft.gif (244 bytes) CornerRight.gif (244 bytes)

 

endln.gif (223 bytes)
Nine tips for effective bug tracking | Home | Site Map | Search Knowledgebase