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Knowledgebase Article 1177
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QUESTION:

I just download and installed PR-Tracker on my Windows XP computer. When I try to create a new project I get the following error message.

Error 9027: Can't create new project
Error -2147024770: Automation error
The specified module could not be found.
DEMO Test on XP

PrtrackerInterface:CreateNewProject ProjectDb.CreateDb prtrack 5.10.0057

PR-Tracker 5.10.0145
frmManageProjects:cmdAdd_Click Interface:ICreateProjectDb prtracker


ANSWER:

PR-Tracker is crashing when trying to create a cache for the database on the client computer. This crash is caused by an MDAC (Microsoft Data Access Components) corruption. To fix the problem, go to www.microsoft.com and download MDAC 2.8 or higher. Then install it on your computer. This may require you to reboot the computer. After that everything should work fine.
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